Auto attendant
A professional greeting and menu ("press 1 for sales") that directs callers without a receptionist.
Phone system features
What a hosted phone system can do for you.
Hosted voice from Valley VoIP gives a business of any size the features of a large phone system, with the phones and all of the equipment provided free. Here is what each feature does, in plain language.
Answering calls
Business hours routing
Calls handled one way when you are open and another way when you are closed or on holiday.
Ring groups
Several phones ring together, or one after another, until someone answers.
Call queues
Callers wait in line with music or messages until the next person is free.
Music on hold
Music or your own announcements for callers who are waiting.
Caller ID
The name and number of the caller shown before you answer.
Handling calls
Extension dialing
Reach any colleague, in any location, by dialing a short extension.
Call transfer
Pass a caller to a colleague, with or without announcing the call first.
Call park
Place a call on hold at one phone and pick it up at another.
Call forwarding
Send your calls to another extension, a mobile phone, or any outside number.
Find me, follow me
Calls try your desk, then your mobile phone, then another number, in the order you choose.
Conference calling
Bring several people into the same conversation.
Working anywhere
Mobile app
Make and receive business calls on a mobile phone, showing your business number.
Desktop calling
Place and answer calls from a computer with a headset.
Remote extensions
A desk phone at home behaves exactly as it does at the office.
Multiple locations
Every office shares one system, one directory, and one main number.
Messages & records
Voicemail
A personal mailbox and greeting for every user and department.
Voicemail to email
Messages arrive in your inbox as a recording you can play anywhere.
Call recording
Record calls for training, quality, and record keeping.
Call history
A record of calls made, received, and missed.
Numbers & service
Keep your numbers
Your existing local and toll-free numbers can usually be transferred to Valley VoIP.
Local and toll-free numbers
New numbers in the cities and area codes where you do business.
Direct numbers
A direct line for any employee or department.
Emergency calling
Enhanced 911 service that sends your registered address to emergency dispatchers.
Hosted voice
We provide the phones and all of the equipment for free.
A new phone system usually begins with a large bill for hardware. Ours does not. With Valley VoIP hosted voice, the desk phones and all of the equipment are included at no charge, so you pay for phone service and nothing else.
Services
Start with hosted voice, or keep what you have
Hosted Voice & Phone Systems
A complete business phone system delivered over the internet. We provide the phones and all of the equipment free, so there is nothing to buy and nothing to maintain.
Learn moreSIP Trunks
Connect the phone system you already own to modern, flexible voice service over the internet, and pay only for the call capacity you need.
Learn morePRI Trunks
Digital PRI service for phone systems that require it: 23 voice channels on a single circuit, with direct inward dialing and caller ID.
Learn more