Hosted Voice & Phone Systems
A complete business phone system, with the phones and equipment included free.
Hosted voice replaces the phone system in your closet with one that runs in the cloud. Valley VoIP provides the service, the desk phones, and all of the equipment at no charge for the hardware, anywhere in the country.
What hosted voice is
A traditional business phone system lives in a cabinet on your premises. Someone has to buy it, program it, maintain it, and eventually replace it. A hosted phone system moves all of that into the cloud. The call handling happens on our platform, and the phones on your desks connect to it over your internet connection. You get every feature of a business phone system without owning one.
The phones and equipment are free
With most providers, the desk phones are the largest expense of moving to a new system. With Valley VoIP hosted voice, we provide the phones and all of the equipment for free. There is no hardware to purchase and no upfront equipment cost, which removes the main obstacle to replacing an aging system.
Everything a business phone system should do
Callers are greeted by an auto attendant and routed to the right person or department. Calls can ring several phones at once, follow you to a mobile phone, or wait in a queue until someone is free. Voicemail arrives in your email. Staff can transfer calls between desks, between offices, and to colleagues working from home, all by dialing an extension.
One system for every location
Because the system is hosted, it does not matter where your people sit. A head office, a branch in another state, and an employee at a kitchen table can all share the same main number, the same extensions, and the same directory. Opening a new location is a matter of plugging in phones.
Keep your numbers and keep working
In most cases your existing phone numbers can be transferred to Valley VoIP, so your customers keep calling the number they already know. And because the system is in the cloud rather than in your building, a power failure or an internet outage at the office does not have to stop your calls. They can be redirected to mobile phones or another location.
What is included
Hosted Voice & Phone Systems: what we provide
Free phones and equipment
We supply the desk phones and all of the equipment at no charge for the hardware.
Auto attendant
A professional greeting and menu that directs callers to the right place.
Voicemail to email
Messages delivered to your inbox so you can listen from anywhere.
Ring groups and call queues
Ring a whole team at once, or hold callers in line until someone is free.
Mobile and desktop calling
Make and receive business calls on your computer or mobile phone.
Simple changes
Add a user, move an extension, or change your hours without a service visit.
Questions
Common questions
Are the phones really free with hosted voice?
Yes. With Valley VoIP hosted voice, we provide the phones and all of the equipment for free. You pay for the phone service, not for the hardware.
Can I keep my current phone numbers?
In most cases, yes. Existing local and toll-free numbers can usually be transferred, or ported, to Valley VoIP so that your callers notice no change.
What do I need to use hosted voice?
A reliable broadband internet connection is the main requirement. We provide the phones and equipment, and we will review your connection with you before installation.
Related services
Often paired with this service
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Phone service delivered over cellular networks, for locations where wired service is unavailable, impractical, or needs a backup.
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